POParazzi Customer Satisfaction and Return Policy ALL SALES ARE FINAL. NO RETURNS. EXCHANGE FOR ANOTHER PIECE OF EQUAL VALUE WITHIN 30 DAYS OF PURCHASE DATE. The following repairs are available as a result of customer-inflicted damages: *Missing Swarovski crystals.....................................$1.00/stone *Damaged/discolored chain..............................$15.00/chain *Storage box.........................................................$2.00/box Customer pays shipping charges for any returned product and/or products to be repaired to our office. We ship the repaired item back for free. *Safely package the product back in its original box *Ship it via USPS, FedEx, or UPS to our office. Email for address. Send questions to info@poparazzijewelry.com. |